These terms apply to your use of Inner Authority websites, emails, free resources, waitlists, planners, downloadable products, courses, programmes, events, support and any other products or services we make available. Product or checkout pages may contain additional terms specific to an offer. If there is a conflict, the specific terms shown for that offer will apply to that part of your purchase.
Provider: Inner Authority
Business address: 66 Paul Street, London, EC2A 4NA, United Kingdom
Email: hello@getinnerauthority.com
1. Accepting these terms
By using our website, requesting a resource, joining a waitlist, placing an order or using an Inner Authority product or service, you agree to the terms that apply to that activity. If you do not agree, you should not continue with that activity.
You must be at least 18 years old and legally able to enter into a contract to purchase from us.
2. About Inner Authority
Inner Authority provides educational content and practical tools designed to support business thinking, planning and implementation. Offers may include free resources, downloadable workbooks and planners, digital products, courses, group programmes, events, templates, prompts, communities or other services introduced over time.
The description, contents, delivery method, access period, price and any specific conditions for an offer will be shown on the relevant page or at checkout.
3. Website and free resources
Website content and free resources are provided for general educational and informational purposes. We may update, replace, restrict or withdraw them at any time. Access to a free resource does not create an ongoing obligation to provide future content or support unless we expressly agree otherwise.
4. Orders, prices and payment
The price and payment arrangement shown at checkout are the terms that apply to your order. Prices may change before an order is placed. Unless the checkout clearly states that an offer is a subscription or payment plan, the displayed price is a one-time payment.
You agree to provide complete and accurate order and contact information and to use a payment method you are authorised to use. An order is accepted when we issue confirmation or provide access. We may refuse or cancel an order where payment is not authorised, information appears incorrect, an obvious pricing error has occurred, misuse is suspected or the offer is unavailable. If we cancel after taking payment, we will refund the amount paid for the cancelled item.
5. Digital delivery and access
Digital products may be delivered by email, download, online access or another method described at purchase. Courses, programmes or communities may have a stated start date, access period, schedule or participation requirement.
You are responsible for giving us a working email address, checking spam or promotions folders and maintaining the device, software and internet access needed to use the materials. If delivery or access fails, contact us so we can investigate.
6. Services, programmes and events
Where an offer includes live sessions, personalised support, a group programme, an event or another service, the scope and arrangements will be set out on the relevant offer page or in writing. You are responsible for attending at the stated time and participating appropriately. Any rescheduling, cancellation or attendance rules specific to that service will be disclosed before purchase.
7. Cancellation rights for digital content
For digital content supplied immediately, UK consumer law requires your express request for supply to begin during the normal cancellation period and your acknowledgement that the right to cancel will be lost once supply begins. Where this applies, the required consent and acknowledgement will be collected before immediate access is provided.
If immediate supply has not begun with the required consent and acknowledgement, any statutory cancellation right available to you remains unaffected.
8. Cancellation rights for services
Where you buy a service online, you may have a statutory 14 day cancellation period unless an exception applies. If you expressly ask us to begin the service during that period and then cancel, you may be required to pay a reasonable amount for the service supplied up to cancellation. If the service has been fully performed following the required request and acknowledgement, the statutory cancellation right may be lost.
9. Refunds and problems
Refund and cancellation arrangements may vary by offer and will be displayed before purchase. Any stated policy operates alongside, and does not replace, your statutory rights. If a product is not delivered, is faulty, is not as described or a paid service is not supplied with reasonable care and skill, contact us at hello@getinnerauthority.com so we can put matters right.
10. Personal licence and account security
Unless an offer expressly states otherwise, resources and paid materials are licensed to the individual recipient or purchaser for personal use in planning and developing their own business. The licence is limited, non-exclusive and non-transferable.
If access credentials are provided, you must keep them confidential and tell us promptly if you believe they have been compromised.
11. Intellectual property
All Inner Authority content, including our workbooks, planners, courses, frameworks, prompts, templates, recordings, graphics, branding, trade names and supporting materials, remains owned by or licensed to Inner Authority.
Without prior written permission, you must not:
- copy, reproduce or redistribute substantial parts of our materials
- share paid files, logins or restricted content with another person
- resell, sublicense or commercially exploit our materials
- upload our materials publicly or use them to train or create a competing product
- remove copyright, trade mark or ownership notices
- present our content, frameworks or prompts as your own
You retain ownership of original material you submit to us. You give us only the permission reasonably needed to process that material and provide the product or service you requested.
12. Acceptable use
You must not use our website, forms, communities or services unlawfully, fraudulently, abusively or in a way that interferes with another person or our systems. This includes attempting unauthorised access, introducing malicious code, scraping restricted content, impersonating another person, sending spam or using our services to infringe another person's rights.
We may suspend or end access where reasonably necessary to protect users, our rights or our systems, or where these terms are materially breached.
13. Educational purpose and your decisions
Inner Authority products and services provide education, prompts, structure and practical support. They do not create or operate a business for you. You remain responsible for your choices, implementation, research, testing and compliance with the laws, taxes, licences, insurance and professional requirements that apply to you.
14. No earnings or results guarantee
We do not guarantee customers, sales, income, profit, funding, audience growth, business success or any other particular outcome. Examples, illustrations and case studies are not promises of what you will achieve. Results depend on factors outside our control, including your actions, market, offer, experience, resources and circumstances.
15. Not professional advice
Nothing provided by Inner Authority is legal, tax, accounting, financial, investment, insurance, employment, medical, mental health or other regulated professional advice. General references to these subjects are included only to help you identify matters that may require further research. Seek suitably qualified advice where appropriate.
16. AI tools and generated material
Some Inner Authority resources may invite you to use independent artificial intelligence tools. AI outputs may be incomplete, inaccurate, outdated or unsuitable. You must review and verify outputs before relying on them and must not enter confidential, sensitive or third-party personal information unless you have the right and a suitable basis to do so.
Third-party AI providers control their own availability, features, pricing, data practices and terms. Inner Authority is not responsible for changes to those services.
17. Third-party websites, platforms and recommendations
We may refer or link to third-party tools, platforms, products, services or opportunities. A reference does not guarantee availability, suitability, approval, income or performance. Third parties control their own services and terms, and you are responsible for reviewing them before use.
If we use an affiliate link or may receive a commission from a recommendation, we will disclose this where required. You will not be charged more merely because a disclosed affiliate link is used.
18. Availability and changes
We aim to keep our website and digital services available but cannot guarantee uninterrupted or error-free access. Maintenance, security issues, provider failures or events beyond our reasonable control may cause interruption. We may make reasonable updates to improve security, accuracy, usability or compliance, provided these do not remove a material part of a paid offer without an appropriate remedy.
19. Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or your statutory consumer rights.
Subject to those protections, Inner Authority is not responsible for losses caused by your business decisions, failure to carry out appropriate checks, misuse of materials, reliance on third-party services, events outside our reasonable control or losses that were not reasonably foreseeable when the contract was made.
20. Privacy
Our Privacy Policy explains how we handle personal information across Inner Authority.
21. Changes to these terms
We may update these terms as our business, offers or the law changes. The terms in force when you place an order will continue to govern that order unless a change is required by law or agreed with you. The date at the top shows when the website version was last updated.
22. Governing law
These terms are governed by the laws of England and Wales. If you are a consumer living elsewhere, you retain any mandatory protections and rights available under the law of your home country, and nothing in these terms requires you to bring a claim somewhere you are not legally required to do so.
23. Contact
Inner Authority
66 Paul Street
London
EC2A 4NA
United Kingdom
Email: hello@getinnerauthority.com
You may also read our Privacy Policy, or return to the Inner Authority homepage.